User Agreement – Booking Service

Website content
makes its best efforts to ensure that all information appearing on our website is accurate and up to date. However, we can not accept liability for any errors caused by internet connection.

Room rate
Most of rate offers on are included tax and service charges and always lower than what our Hotel Partner offer on their website or its call center.
In case rate is exclusive of tax and service charges, it would be clearly mentioned on our booking page.

Mode of payment always aims to great, instant, fast service. Therefore, we accept all payment via Credit Card, ATM, Cash
• Payment through which is trusted by Jetstar, applied for ATM and Visa, Master
• Cash on delivery
• Payment at office

Booking information makes its efforts to ensure the room type requested is available for you. However, we can not guarantee he actual bedding configuration of room type. These request are forwarded to hotel and subject to availability on the arrival date. All additional request (smoking room, ect..) are also subject to availability and can not guarantee by

Terms and conditions for cancellation/amendment of bookings will vary for each product and service. Please refer to the terms ad conditions for specific product or service on our booking form or payment.

Cancellation and Amendment policy accept your cancellation or amendment request subject to hotel cancellation and amendment policy displayed on our website. During public holiday, special event, peak season, your cancellation or amendment request shall not be accepted due to hotel policy levis an admin fee of 100,000VND for each cancellation and amendment ,plus hotel cancellation or amendment fee if there is.
Cancellation or Amendment request must nó be done by phone unless extremely urgent

Cash on delivery conditions makes our efforts to offer the convenient, fast and flexible payment. We offer the Cash On Delivery service for you whose address is within 7 km. In case, your address is far more than that and is in Ho Chi Minh city, we will add 40,000VND Delivery fee

Payment Policy
Please make the payment to within 24 hours and before check-in date for booking which is confirmed by us. After 24 hours, should you not receive any payment or notice from you, your reservation will be automatically released.