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First I want to start by thanking the staff for their helpfulness throughout the stay. The room was clean and the facilities were nice. There were a couple of negatives though:
The breakfast was super basic so you will more than likely have to go out and buy breakfast as you are limited to how much food you get! Secondly it felt as though they were trying to rip us off at every stage. We booked a bus down to Nha Trang through the hotel but to our surprise they took a 100,000d comission out of this. Although this isnt much honesty is appreciated. On the whole we had a good experience but you should defiantly be aware that through everything you book they are making a commission of up to 40% so just be weary! Also there is no elevator which is fine if you're on the first floor but it would suck if you were on the second floor!
The staff were amazing so friendly and made us and our children feel so welcome. The hotel was located in a nice area. We stayed in the adjoining rooms so our children had one room and we had the other. This room was perfect for our needs. The included breakfast was delicious. Would definitely stay there again.
Just stayed for the last 3 days and we have had a wonderful time. Such wonderful staff, we cannot express just how lovely and helpful they are - they made our time in Hoi An a breeze. The rooms are comfortable and relaxing. If I come back to Hoi An I would happily come back here.
Four of us stayed here for four nights and had an excellent stay. We were not expecting such a high quality hotel given the very low price per night which we paid.
The rooms were great, with modern decor and facilities. The staff were always willing to help direct us or provide suggestions of where we should go.
Breakfast in the morning was ok, the English breakfast was somewhat lacking and I would recommend going for the museli and fruit, followed by the banana pancake.
Free bicycles are provided, great for cycling to the beach which is about a 20 minute ride away. Additionally there is a very friendly laundry lady just across the road from the hotel who will wash clothes much more cheaply than the hotel - Mrs Minh - and so I would recommend going there if you have any laundry needing doing.
This has very good hospitality and service especially from the hotel supervisor Ai Dung. Was very impressed with the cleanliness and well kept rooms. Definitely will visit again! The staff behind the counter was especially very helpful as well!
Arrived here for 4 nights from Hue. Beautiful hotel, clearly recently been renovated and the rooms are really homely. The location is a little out of the old town but takes no longer than 5 minutes walk to get to where everything is!
Breakfast is really good, I had omelette with bacon baguette followed by fruit salad every morning as it filled me up. They also do a free cocktail for you between 4-6 which was a mojito the two times I had one.
Rooms are nice, clean and well decorated. Good Tv as well if you have too long in Hoi An like we did.
They also booked our transportation further down the road for us (Nha Trang to Dalat and Dalat to HMCM, both buses). They actually charged us less than the tourist information centre down the road.
Great hotel, great staff, I'd recommend this hotel.
We stayed at VAIA for 4 nights while exploring Hoi An. It's a convenient 5 minute walk in to the heart of the Old Town and offers free bicycle rentals if you choose to ride instead. The hotel staff were friendly and they offer free cocktails between 4 and 6 daily. The room was spacious and had a large bathroom ensuite, great value for money!
Nice hotel within walking distance of the old town. Service is good and attentive. Free bikes are good touch but we never used them. Breakfast is somewhat simple but will do. Rooms are nice with big bed and nice bathroom. Told we had a free cocktail every day but this never seemed to actually happen! Would recommend though.
The location is really good and the staff are friendly but we encountered a mouse in our room. When I told reception they sent a guy up to catch it then said it was fine. We then had to ask to move rooms since there were mouse droppings on the bed. The next day after we'd been out for most of the day we came back to our be room to see it have been cleaned. Since we didn't want any more mouse visits we had to ask house keeping to come and clean our rooms. Probably wouldn't recommend it.
My sister and I stayed here for 3 nights total (we even extended out stay because we had such a nice experience). The rooms are clean and modern. The staff were delightful. They even have happy hour every evening - free drinks in the lobby! Breakfast is great. I would definitely stay here again. Well done Vaia Boutique Hotel staff and management. :)