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The staff were brilliant at recommending places to visit and nothing was too much trouble for them! Incredibly friendly :-). The hotel is clean and the facilities are good, great value for money! We enjoyed our stay there so much we stayed for an additional night!
This hotel is really cheap, good and clean. I have been only one night but I would be more time. It is well placed and the staff is really really friendly and helpful. The staff help as with the halong bay excursion and catba hotel. Thanks to the staff.
The best staff we had in vietnam! They are willing to help you with everything and are very flexible.
On the moring of check out we asked to stay another night which was no problem at all. We got some information about a halong bay cruise but booked it eventually else where, they didn't mind at all and where happy to help. The room, bathroom and the rest of the building was extremely clean and it is possible to choose your own breakfast time. I would definitly go back to this hotel and these wonderfull people.
Staff really went above and beyond here. I left my bag she arriving on a bus for hanoi. The staff chased my bag up and even supposed me by arranging with the bus driver when they could collect It and bring it to me. The cook and owner, Moon is a sweet lady who cooks like a celebrity chef at super cheap prices and is done fm and welcoming. So clean with attention to detail in a good location. Sleeping on a silk bedsheet with toiletries that were constantly refilled.. This is seriously good value for money. This is the best hotel I have ever state in and I have stayed in five Stars all over the world. The staff have made this for me.
Stayed one night in the standard room. Room was clean and new with plenty of space. Good TV with movie channels and a nice large bathroom. Staff are nice but speak little English, hotel is in the good side of town but up a hill (2-3min walk from the bay).
Overall highly recommended for the price and the facilities.
-extremely clean + they clean the room/change towels daily
-great staff, they make you feel like at home
-the breakfast was cheap and delicious
-the staff offered guidance during the entire stay
-it's located 5 min walk from the seaside
-there is a gym 2 minutes away, which was important to us
-spacious hall - perfect for doing some online work
My husband and I arrived here yesterday and what a refreshing room. The hotel is clean and well maintained. The bathroom is the best we have had in 2 months in Vietnam. There is a fridge, a/c, coffee pot and wifi in the room and a mini mart around the corner.
You can rent motorbike, also book your trip. There is WiFi, fridge, air conditioner, friendly staff and very clean room. When you go outside to the restaurant don't forget to ask for the menu with price list.
Not bad for a cheap hotel. Good air-con, very clean. The beds are quite uncomfortable though. Despite the menus and signage saying food can be ordered, the staff informed us that their restaurant is unavailable for breakfast, lunch and dinner while we are staying here. Very inconvenient for us as there are few food options available in this part of Halong.
We didn't stay at this hotel, we were recommended it's motorbike rental service from
BMC restaurant. We were not only having some difficulty finding a place to rent a motorbike but also finding someone to assist us with various bits of information. The lady who served us at the counter was outstanding. She was very friendly and helpful. She spoke great English and really gave us the time to help us. And we weren't even staying at her hotel! They also offer a professional tourists information service. The motorbike rent East really cheap, around $10aud for one day. Due to bad weather, the Halong bay cruises kept getting cancelled so we chose to go back to Hanoi. The lady at the light hotel helped us organise a transfer from Halong bay to Hanoi for around $20aud for the two of us. This was about as cheap as you will find. If we come back to attempt the Halong bay cruises again, we will most definitely stay at the light hotel. Although we haven't stayed this time, if the hotel experience is half as good as the friendly staff we have no doubt it would be a great place to stay!!
Thanks again